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I had the same issue, it said the username was available and then said there was an issue and defaulted to user_###### how do we fix this? My boyfriend was able to choose his username no problem how do we change the username? I’m not seeing this as an option
Unfortunately there is no way to change the ingame name at the moment. At least there is on their public trello list the point “change username” so hopefully we get this option in one of the next updates.
I’ve also opened a thread about this issue but it seems that they are not interested in reply to that issue. That’s dissappointing and for me it is reason enough not to advertise the game to my friends and local ingress community. I can not recommend a game where the developers didn’t take care of their customers