I do have the same problem. My 2 Inceptors are malfunctioning since I got them. Both start charging with orange light, and after a few seconds they turn green. After that they turn Orange again, and green again and so on.
Because of your post, I listened closely when they are charging and indeed there the fast softly ticking sound.
Because of both the ticking sound and the constantly colour-changing-while-charging, I would come to the conclusion the batteries are just dead.
Have you tried replacing the batteries? I am gonna try. If I am succesfull, I’ll update it here on the forum.
As promised I would update this post of I were succesfull. And I was!
Like @Jinxvar said it’s a problem with the charging of the battery. Because of the low energy Bluetooth of the inceptor in combination with the inability to turn off the inceptor, when not used the battery is slowly but completely drained to the point where it is unable to charge again.
So, probably almost all problems mentioned with batteries, charging, lights changing between orange and green, connecting etc. are caused by dead or near-dead-batteries.
Fortunately there is a solution!
Of course you still can contact support and try to return your Inceptor for a new one or a refund, but there is also the option to replace the battery yourself. Pic below shows battery in grey:
Only thing you need, is a new battery (which I could salvage from another device), some patience and very low-level knowledge of Electric device.
And I can tell you that my Inceptors are working again. They charge (without softly ticking sound), they keep charged after disconnecting From power source, they connect to the app, and work like it’s supposed to when playing.
I hope this helps if your having problems with your Inceptor, battery or connecting.
If there is need for a detailed description/pics how to replace the battery, replacing or pm me.