It seems like my inceptor doesn’t hold charge after I disconnect it from the charger. What should I do?
To clarify: even if the Inceptor is working, the LED ring will turn off after it’s disconnected from the charger. This alone isn’t an indication that there’s something wrong with your inceptor.
Symptoms for a defective unit seem to be:
-LED color changing from green (charged) to red (charging) and back every few seconds while charging
-NO LED activity (working units flash shortly every 30 seconds)
-it’s possible to connect the game to the Inceptor while it’s charging, but the Bluetooth connection is lost as soon as the Inceptor is unplugged (working units will stay connected through Bluetooth).
It’s a problem that seems to affect the more recent devices (at least it’s coming up more recently these days). The devs haven’t publicly responded to the issue yet, so please contact email@example.com for assistance.
As always the community is always thankful for feedback on resolved issues, so, if you got a solution please let us know about it in a seperate forum topic or on the discord channel. Thanks!
The devs are aware of the issue and will give instructions after they sort out some stuff with their manufacturer:
The devs are now officially asking you to report your problem via e-mail