been trying to get him to send me pictures or get on the forums to post the issues he is having! but he has yet to do so.....
Pretty much sounds like his account runs in a kind of god mode
-can collect unlimited resources
-can not bank
-can not build structures
-able to claim squares, but not build
-can claim with out actually being on the square
-unlimited power (i think)
- resource tiles automatically refill (about an hour) to max
these are some of the issues he has brought up in conversation.